FinesseHire helps dealerships hire high-performing English-Spanish professionals for BDC, lead follow-up, appointment setting, customer support, collections, and administrative operations.
Every lead that doesn't get a fast, professional follow-up is a deal that never closes. Here's where we solve the problem.
Internet leads go cold fast. When someone submits an inquiry online, speed of response is the difference between a test drive and a lost deal. Our BDC professionals follow up fast — in both languages.
In many markets — especially rural ones — a significant portion of buyers prefer Spanish. If your team can't communicate effectively, those prospects go elsewhere. We bridge that gap immediately.
Delinquent accounts pile up when there's no dedicated professional managing outreach. Our collections specialists follow up consistently, professionally, and in compliance with FDCPA standards.
When customers can't get answers from your service department, CSI scores drop. Bilingual service support professionals keep customers informed, appointments confirmed, and satisfaction high.
Every candidate is pre-vetted for communication quality, bilingual proficiency, CRM familiarity, and dealership operational fit.
Handles inbound and outbound calls, qualifies internet leads, follows up with prospects, sets appointments, and keeps your sales pipeline moving. Bilingual — handles English and Spanish leads with equal professionalism.
Manages delinquent accounts, outbound collections calls, payment plan negotiations, and follow-up for BHPH dealerships. Trained on FDCPA compliance standards and professional collections communication.
Handles customer communication for the service department — appointment confirmations, status updates, follow-ups, and satisfaction check-ins. Keeps your service drive running smoothly and CSI scores strong.
Not stock photos. Not anonymous contractors. Every FinesseHire professional is a real, vetted individual — trained, bilingual, and ready to represent your dealership with integrity.
Founder & Operations
Client Relations & HR
BDC Specialist
Collections Specialist
We don't send you bodies to fill a desk. We send professionals who understand dealership operations, customer communication, and what it takes to keep a lead warm long enough to show up.
Every professional placed by FinesseHire is screened for bilingual fluency, communication quality, CRM familiarity, and long-term operational fit with your specific dealership.
Bilingual BDC professionals follow up faster — and more effectively — than gaps in your current team allow.
Every candidate is fully fluent in English and Spanish — professional grade, not conversational.
One all-inclusive weekly rate. No placement fees, no add-ons, no surprise invoices ever.